Refund policy
At our store, customer satisfaction is our highest priority. We strive to ensure that every order reaches you in excellent condition.
If you receive a product that is damaged, defective, or incorrect, please contact us within 24 hours of receiving your order.
Eligibility
Return or refund requests must be submitted within 24 hours of delivery.
Requests made after 24 hours from the delivery time will not be eligible for a return or refund.
Please provide clear photos or videos of the damaged or defective product to help us process your request quickly.
Return & Refund Process
Once your request has been reviewed and approved, we will guide you through the return process. You may choose either:
A replacement of the product, or
A full refund, depending on your preference and the situation.
Need Assistance?
If you have any questions or require further assistance, please don't hesitate to contact us. Our customer support team is always happy to help.